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Store problem

Started by In Search Of The, March 16, 2011, 06:33:24 pm

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In Search Of The

March 16, 2011, 06:33:24 pm Last Edit: March 16, 2011, 07:16:35 pm by In_Search_Of_The
Just tried to order a few CDs and the transaction didn\'t go through, a little message told me it was a server error? I tried again and the same thing happened. All my card details are correct, so I\'m thinking it\'s something temporary on this end.

Thanks.

EDIT: Tried again and still nothing, this was the error message.

QuoteThere has been a Problem outside our Gateway Interface.Params Invoice Number 31326
We apologize for the problem. Please contact Customer Service about this Error.

Travis

I\'m looking into this. It seems to be the Authorize.net gateway. In the meantime, you can use the Paypal gateway. You can still use your credit card and you don\'t need a Paypal account to do this.

In Search Of The

Thanks Travis, hope it is back up soon.

Travis

The ISP company hosting the store is working on it. Looks like they "upgraded" a component the store relies on to process credit cards.  I hope it won\'t be long. Meanwhile orders can still be placed and paid for through the Paypal option.
Many don\'t realize Paypal can act as a simple credit card gateway and process your credit card payment same as Authorize.net without needing a Paypal account.

Travis

I have been told by my ISP that this problem is fixed. My test script seemed to work. Try it and if your still having a problem, let me know.

In Search Of The

Problem is indeed fixed, thank you Travis, an order for four CDs is coming your way.